BOOKING TERMS & CONDITIONS
These booking conditions form a contract between you and Travbest Travel & Tours Co. Make sure you have read these Terms and Conditions and have raised any questions you may have prior to paying the down payment. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to TTT Co., acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel-related services.
BOOKING/CANCELLATIONS/NO SHOW POLICY
Any cancelation made after the guaranteed booking is subject to applicable charges.
Initial down payment of no less than 20% is non-refundable to cover all the operating expenses during the reservation such long-distance calls & bank charges during provincial deposits, etc.
In the case of Force Majeure Travbest Travel & Tours Co. will not accept liability, and reserves the right to change and cancel trips and shall not accept any responsibility for loss of enjoyment, delays or compensation resulting from changes due to Force Majeure or any reasons beyond our control.
Travbest Travel & Tours Co.will make every effort to adhere to the confirmed itinerary. However, where Involuntary Changes are significant– such as change of accommodation or transportation – Travbest Travel & Tours Co. undertakes:
For consolidated group tour book and buy cases, full or partial payment is required before TRAVBEST can give booking confirmation.
***Book & Buy means traveler needs to guarantee the reservation first by paying partially or in full before traveler can get booking confirmation. Please take note that hotel room availability varies from time to time. As a result, TRAVBEST can’t guarantee booking confirmation even after payment has been made. However, TRAVBEST will exert its best to find an alternative hotel that meets your requirement, subject to
All Payment & Deposit can be made through TRAVBEST TRAVEL & TOURS CO. bank account at
Force Majeure Clause
TRAVBEST TRAVEL & TOURS CO. shall not be held liable for failure to carry out abovementioned arrangement due to labor disputes, acts of God or conditions beyond the Hotel or Resort’s control.
VISA APPLICATION IF APPLICABLE
TICKET ISSUANCE AND FINALIZING HOTEL BOOKINGS
RELEASE OF TRAVEL DOCUMENTS
Schedule of releasing of travel documents such as electronic ticket, hotel voucher, arrival instructions, travel insurance (if applicable) etc. will be set by the Travel agent.
Travbest Travel & Tours Co. responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by Travbest. Travbest is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. Travbest will not provide any refund for Trips missed, in part or full.
CLAIMS AND COMPLAINTS
As the person making the booking you are also responsible for ensuring that the names on all documents are correct of all guests you are making the booking for. You will also be responsible for ensuring that all travel companions in the booking are kept fully informed of what was booked and any changes that may arise. There would be no refunds and transfers for any tours, accommodations, meals or any other services not utilized. It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. TRAVBEST TRAVEL & TOURS CO. shall be exempted from liability for loss, injury or damage to property or personal accidents, delays irregularities or the occurrence beyond our control.
TRAVBEST TRAVEL & TOURS CO. reserved the right to end these privileges for any breach of this contract. The Parties acknowledge and agree that this arbitration is their sole recourse and that they may not file a lawsuit against Travbest Travel & Tours Co. If Passenger(s) files suit, Travbest Travel & Tours Co. shall be entitled to recover its attorney’s fees and other costs incurred in the enforcement of the terms of this Agreement, including costs incurred seeking referral to arbitration. Passenger(s) and Travbest Travel & Tours Co. agree that neither party shall be entitled to join or consolidate claims or arbitrate any claim as a representative or class action.
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